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What should I do if I have a non-emergency after regular physician office hours?
Many health insurance plans including United HealthCare and Qual-Choice offer a 24-hour nurse line where you can call and discuss your illness with a registered nurse 24 hours a day. The number for this service will be listed on the back of your insurance card. If your health plan does not offer this service, call your primary care physician or the physician on call. He or she will instruct you on what to do. Remember to use a contracted network provider for all services in a non-emergency. Examples of non-emergencies when your Primary Care Physician should be contacted include: vomiting, diarrhea, sore throat, minor burns, earaches, rashes, etc. Return to Frequently Asked Questions |
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